THE M WORD Millennials and performance in today’s workplace. Snowflake. Of all the derogatory words used to describe millennials, that is probably the most offensive. It’s bandied about commonly, with or without the use of other slurs or insults. Most business people, and the majority of those polled for this

Have You Shifted Gears? Has your company shifted gears, to take advantage of these 4 developments in the economy? • GDP growth 4.1% in June • Unemployment 3.9% • American workers received largest pay raise in 10 years • Corporate taxes driving profits Simply put, if your company is not

How many of your employees have personal problems affecting their concentration and performance? While most companies have some form of HR department or employee policies, many are focused on preventing claims rather than developing employees. Staff training is imperative to prevent abusive or illicit behavior; one need only turn on

That is the question……….. I’m old enough to remember the music industry back when we all eagerly awaited the release of our favorite band’s next “album”. New acts would come around, but you spent years following each new release of your trusted favorites. Then something changed – it seemed by

As I watch a company I once knew fall apart, losing manager after manager, I cannot help but wonder how the C – Suite occupants failed to see it coming. Gone are the days when district and regional management came up to the front lines to help out; it’s now

Don’t you wish someone who never intends to do business with you would just tell you?  Many people will not deal with you honestly because they are afraid of being rude – but what is more discourteous than ignoring emails and calls when you gave someone the impression that you

Countless articles have been written regarding the “elevator pitch’; a quick google search lists over 3.3 million results. Despite all this information, most of the ones we hear are woefully inadequate. Just ask your co-worker to recite his or hers – you’ll likely be subjected a stammering, inarticulate description of

When it comes to communication, most businesses professionals have three main groups they must stay connected to. Current customers, prospective customers, and Co-workers (to include your boss and subordinates) will all be a part of your communication strategy. From the beginning of each relationship, you must set the expectations and